FAQ's


Below is a glossary of answers to Frequently Asked Questions that you may find useful.

Service Satisfaction Guarantee

We strive for perfection and expect our clients to be 100% satisfied. If for any reason you are not, please contact us within 24 hours and we will endeavour to put this right.


What if I'm not home? Can you still complete the glazing?

For glazing you would need to be at the property.  For windows, we will either give a courtesy call or a text the day before we are due.


How much will it cost? Are there any hidden charges?

We can give you an accurate price for all glazing requirements, A picture of the said job can help with specification requirements. Sometimes we may need to come to your property for a free measure and quote. The price we say is the price you pay!

What products do you use?

We use top quality products, all trade specified... so you can have complete confidence in the highest quality of materials used


How can I pay?

You can pay Mr Glassie by cash, cheque, or bank transfer, which ever is easiest for you.


How long will you be at my property?

Depending on the type of service being completed, this can vary. We will discuss this with you prior to the job.

 

When should I have my windows replaced?

If there is a chip we recommend the glass be replaced ASAP otherwise the window is liable to crack / shatter and be a danger..

 



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